Maintaining the overview in a project management system

Our client, the Dutch Waterways and Public Works Agency, imposed extra strict quality, process and environmental requirements for the Beatrix lock project. To supervise and streamline the whole project trajectory, Sas van Vreeswijk appointed Jan Denorme as Process Manager. His task: setting up an overall project management system that showed how the consortium could deliver the project in a controlled manner. The system, called Relatics, also includes a requirements management programme. “During the design and construction phase, almost 200 people from different parties were working on the various project parts. In such a situation, it is important to maintain a good overview. This allowed the works to be planed as efficiently as possible, while at the same time the client was able to keep permanently abreast of the progress, potential deviations and the decision process for any necessary changes.”

For the Beatrix project, the management system, which must meet the certifications established in the contract, consists of partial plans and process diagrams. The project achieved the ISO 9001 certificate and the management system must meet certain capability levels from the ISO15288/15504 standard. This standard describes 25 systems and software engineering processes.
The consortium also developed a performance measuring system that shows the availability and reliability of the locks per quarter. “This enables us to confirm to our client, the Dutch Waterways and Public Works Agency, that we meet their requirements. Initially, we planned to develop a generic system but we soon realised that the specific requirements required a project-specific solution. Still, it’s a good basis for the future.”

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